How do you improve product quality?

Quality is always the difference between a good product and a bad product.

• To improve quality, you need to improve the ability to find and fix problems in their early stages. 
• And you need a high tolerance for failed experiments.

1. Hire the right people and have them in the right roles.
2. Have a system that decides how you give feedback to help your team improve their work and it should be through high-quality feedback loops.
3. Give your teams the resources they need to succeed and improve their productivity
4. Make sure that people push each other. Teams work best when people have a high level of self-awareness

Improvement means learning to do the processes better, not producing things that are more made perfectly.

“Quality is never an accident. It is always the result of a commitment to excellence, intelligent direction and skilful execution; it represents the wise choice among many alternatives.”

- Dr Joseph Juran,

Great products start with real customers who feel they gain some kind of advantage or improvement in their life from using your product.

What makes great companies great is not just their product or service’s quality, it’s the dedication they make to the improvement of their product or service.

If customers can’t tell what a product does, then they can’t tell how well it does it.

If you want to lead an organization to systematically deliver higher quality products at a fair price, then make your team build a culture that breathes quality.